An undeniable asset to enhance our skills, optimise our organisation and consolidate our desire to satisfy our customers
With our continuous improvement cycle, we quickly incorporate user feedback and generate a product that meets their expectations. Going even further than the standard, we have also incorporated team and supplier satisfaction.
Our quality management system provides us with a more efficient operational management process on the one hand, and constructive and effective team collaboration on the other hand. We can anticipate problems together and solve them as quickly as possible.
This certification reinforces our ethical values and respect for the professional standards associated with our activities. It is an undeniable asset for enhancing our skills, optimising our organisation and consolidating our desire to satisfy our clients.
WHAT IS IT?
ISO 9001
The ISO 9001 standard is an international standard that guarantees the organisational quality of a company and the implementation of an improvement system. It sets out the requirements for a quality management system.
Customer satisfaction
at the heart of certification
Ensure that customers receive products and services that meet their needs and expectations.
Efficiency & performance
Beyond the global framework, the standard allows the prevention and correction of possible dysfunctions and promotes the continuous improvement of the company’s performance.
2015
Compared to the ISO 9001:2008 version, the 2015 version takes greater account of risks and opportunities while incorporating the strategic vision.
Audit
ISO 9001 is governed by a regular review of the processes and targets to be achieved. Each year, an independent renewal audit verifies the continuity of this effort in the field.
EXTRACT FROM OUR QUALITY POLICY
In order to guarantee our customers’ satisfaction, we are committed to implementing all useful means to continuously improve our services and products.
- Supporting research and development in the design of new products to meet our customers’ demands
- Continuously provide innovative solutions that meet our “health” vision
- Ensure quality based on a system of assessment of our products and services by anticipating risks and opportunities
- Comply with legal and regulatory requirements in the context of our activities
- Raise the awareness of our staff in the quality process
