1. General information:
These general terms and conditions of sale apply to all orders for products and services. Unless otherwise specifically agreed, all orders imply the buyer’s agreement with our general terms and conditions of sale.
Price lists, catalogues, technical notices, advertising or promotional material do not constitute a binding commitment by the company.
The applicable prices are those of the price list in force. The amounts indicated are exclusive of VAT. The prices quoted in the offer apply exclusively to the offer in question.
Any offer of products or services has a limited duration indicated on the quote. Beyond this period, the company cannot guarantee the accuracy of the prices that have been quoted.
Any order received by Realzyme/Realco is considered to be binding. At the written request of the buyer, Realzyme/Realco reserves the right to cancel an order and charge a processing fee
4. Terms and conditions of delivery
All our prices are Ex works.
– At national level, free delivery conditions are to be checked with the respective sales departments.
– At international level, unless specifically agreed in writing, delivery conditions will be evaluated on an order by order basis.
5. Delivery times:
5.1 : Regarding “make to stock” orders : Delivery times are indicative, they are 3 to 10 working days
depending on the availability of the goods and the destination.
5.2 Regarding “make to order” orders: we recommend that you validate the delivery times with the sales representative in charge of the file.
In every cases, possible delays do not entitle the buyer to cancel the sale, to refuse the goods or to claim damages.
Upon receipt, the buyer must check the conformity of the order. In the event of discrepancies or defects, Realzyme/Realco must be notified in writing within 48 hours of delivery. Beyond this period, the goods are considered to have been accepted.
Unless otherwise specifically agreed in writing, all goods will be delivered under the Incoterm EWX (Ex- Works) conditions, at the risk of the buyer, regardless of the method of transport.